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Terms of Service

Effective date: 2025-03-17

Introduction

These terms of service ("terms") are between you ("you", the "user") and Västerås Konsulterna AB (org. no. 559192-8725) ("we", "RequestBite") and govern your use of all versions of RequestBite's services (the "service"), including but not limited to requestbite.com and docs.requestbite.com.

Binding agreement

By using or downloading the service, you accept this binding agreement. If you use this service on behalf of a company or other entity, then you must have the right of the entity to enter into this binding agreement.

Permission to use

Subject to your compliance to these terms, you are granted limited, non-transferable, non-sublicensable permission to access and use the service on a subscription basis in accordance with these terms.

Your responsibilities

Users are expected to use the service responsibly and legally, and violation to this policy may result in immediate termination of your account and access to the service - in short - just be a good Internet citizen.

  • Only send content or data to and from RequestBite with care.
  • Posting illegal, abusive, obscene or threatening content is strictly prohibited.
  • Don't try to scrape or actively access data that does not belong to you or your company.
  • Don't deliberately stress the system through unnecessary load.
  • Don't try to upgrade or get access to paid content through other means than what is provided by the service itself.

Service responsibilities

Availability

While we do our best to provide a performant and accessible service, we do not provide any guarantee regarding the availability, uptime, response time or throughput of the service.

Data storage

Data sent to or through the service but that do not belong to RequestBite or is not associated with an active account many be automatically deleted after 10 days. Data belonging to an active account may be automatically purged after 365 days of user inactivity. Data exceeding the limits of any given subscription level may be deleted at any moment.

Warranties

The service is provided on an 'as is' basis without any warranties of any kind.

RequestBite offers various kinds of paid subscriptions:

  • Paid subscriptions are applied on an account basis.
  • A user may have access to one or multiple accounts, each with a different subscription level.
  • An account will retain the paid services as long as their subscription is valid and any fees related to the current payment period have been paid.
  • If a user cancels their subscription, the subscription level remains valid until the end of the subscription period.
  • If payment is repeatedly rejected, the user associated with the account will be notified via email, and the subscription will be automatically cancelled.

Intellectual property rights

All content sent to or through RequestBite remains the sole property of the user or its respective copyright owner. By using the service, you grant RequestBite the license to use, display and transmit your content in order to properly operate the service.

Indemnification and liability

To the maximum extent permitted by law, RequestBite shall not be held liable for any negative consequences incurred directly or indirectly resulting from the use of, or access to, the service.

You also agree to indemnify and hold harmless RequestBite from any claims, disputes, damages, losses or expenses arising directly or indirectly from your use of, or access to, the service.

Modification of terms

RequestBite reserves the right to modify or replace these terms at any time. For any material revisions, we will provide at least 30 days' notice before the updated terms take effect. By continuing to use the service after the updated terms become effective, you agree to be bound by them.

Termination

RequestBite may terminate or suspend access to the service immediately, without prior notice, for any reason whatsoever. If you wish to terminate your account, you can do so through the RequestBite admin panel.

Law and jurisdiction

While we do everything we can to resolve any disputes in a friendly and forthcoming manner, any legal disputes are resolved in Sweden.